Preventative pet care for happy and healthy pets

As animal-lovers ourselves, we know how important a role pets play in the homes and lives of their owners. That’s why good pet care is at the foundation of everything we do. To give pet-owners one-stop access to comprehensive and quality pet care, we opened an Our Vet™ full service vet clinic inside most Best Friends Pets stores.

Client reviews and testimonials

Group 5

The vet at the Melton store (Dr Jason) was amazing with our fur baby. I wouldn’t go anywhere else.
Chris G. Our Vet Melton

Group 5

Very friendly sraff and knowledgeable in their products.
Claire H. Our Vet Melton

Group 5

We were pleasantly surprised , how loving and friendly the vet was with our 2 dogs was!Definitely will be back!
Gail B. Our Vet Blacktown

Group 5

Great vet for our ragdoll at Our Vet Best Friends Pets Blacktown. Always so patient and caring. All recomendations.
Ivy I. Our Vet Blacktown

Group 5

This is the best vets I have been to for many many years. Dr Nat is an amazing vet. She is kind, caring, professional and always listens to my concerns and takes excellent care of my 2 cats. I woul... This is the best vets I have been to for many many years. Dr Nat is an amazing vet. She is kind, caring, professional and always listens to my concerns and takes excellent care of my 2 cats. I would highly recommend her and the clinic to anyone. All the nurses are wonderful as well. So kind, caring and friendly.
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Jacqui P Our Vet Pakenham

Group 5

The most dedicated and kind vet nurses. I have a super anxious chihuahua and the staff have always ensured he is treated in the best manner and is still able to receive his care. Special mention to... The most dedicated and kind vet nurses. I have a super anxious chihuahua and the staff have always ensured he is treated in the best manner and is still able to receive his care. Special mention to vet nurse Monique who always makes his treatments easy and calm, while going above and beyond to make sure he feels as safe as possible. I know chihuahuas are hard work for vet staff and I’m forever grateful for the care my little one receives- Thank you!
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Jade W Our Vet Cranbourne

Group 5

A great experience with an efficient, personable, cost effective vet experience
Jo B. Our Vet Blacktown

We offer a complete range of veterinary services, including:

Check-ups and vaccinations, microchipping, desexing. Full Surgery and anaesthesia. Pathology including blood tests. Dental care. Treatment for intestinal worms, heartworm and fleas. X-ray.
Request an Our Vet™ appointment and get the best of care for your pet today.

Enjoy the extra benefits of Complete Care


With Complete Care, regular visits to the Our Vet team are made easy.

You can book consultations as many times as you like across the year*, with any questions - big or small.

Find out more

Claim on the spot and pay the GapOnly


As a pet parent, when your fur baby gets sick or injured, the last thing you want to be worrying about is whether you can afford treatment.

Innovating the pet insurance claims experience, GapOnly™ reviews and calculates your claim while you’re still at the vet. You simply pay the gap (the difference between the vet’s invoice and the pet insurance claim benefit under your policy) and go.

Learn more