Preventative pet care for happy and healthy pets

As animal-lovers ourselves, we know how important a role pets play in the homes and lives of their owners. That’s why good pet care is at the foundation of everything we do. To give pet-owners one-stop access to comprehensive and quality pet care, we opened an Our Vet™ full service vet clinic inside most Best Friends Pets stores.

Vet visits are an essential part of pet ownership, not just to treat your pet when they are sick or injured, but also to help reduce the likelihood of future illness. At Our Vet, we believe prevention is much better than cure. Our aim is to keep your pet in optimal condition and help safeguard against illnesses that could cause your pet pain and discomfort.  There's an OurVet near you.

We offer a complete range of veterinary services, including:

Check-ups and vaccinations.



Full Surgery and anaesthesia.

Pathology including blood tests.

Dental care.

Professional cat grooming.

Treatment for intestinal worms, heartworm and fleas.


Request an Our Vet™ appointment and get the best of care for your pet today.

Enjoy the extra benefits of Complete Care

With Complete Care, regular visits to the Our Vet team are made easy.

You can book consultations as many times as you like across the year*, with any questions - big or small.

Your pet will also benefit from full twice-yearly routine wellness examinations, FREE selected vaccinations and 20% off^ storewide, every day.*Appointments required. ^Savings off regular full price, exclusions apply.

Claim on the spot and pay the GapOnly

As a pet parent, when your fur baby gets sick or injured, the last thing you want to be worrying about is whether you can afford treatment.

Innovating the pet insurance claims experience, GapOnly™ reviews and calculates your claim while you’re still at the vet. You simply pay the gap (the difference between the vet’s invoice and the pet insurance claim benefit under your policy) and go.